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Terms and Conditions of Sale:
Please read our terms and conditions carefully before ordering, these will
govern any contract of sale that we, Pudsey Computers enter into with you, the
customer.
Contact Details We are Pudsey Computers and our address is 161
Richardshaw Lane, Pudsey, Leeds, LS28 6AA our contact telephone number is 0113
2360650 our Fax number is 0113 2360655
We can be contacted between the hours of 9.30am to 5pm Monday to Friday.
Pre Sales enquiries Please check the specification carefully to ensure
that the product meets with your requirements before ordering. If you are in
doubt them please contact us prior to placing any order. We also suggest that if
in doubt you should contact the manufacturer.
We do not accept goods back because of incompatibility.
We do not accept any software back that has been opened, installed or
registered.
Goods are not supplied on a trial basis.
Payment on account We accept Local Government orders, you will need to
fax a copy to us on 0113 2360655. Mark your order “Confirmation of Internet
Order”
Placing an order We cannot accept orders from outside the UK
The stock levels shown on the web site are for guidance only and are based upon
the stock at our suppliers warehouse, not our retail premises.
The Price of goods at our retail premises may differ from those shown on our
Internet site. If you order via our Internet site then the Internet prices will
apply. If you order or buy goods at our retail premises then our shop prices
will apply. If there is a significant difference in these prices then it may be
that a sudden price drop or rise has occurred or it may be the case that the
products or not exactly the same.
The price of goods on our web site is shown including and excluding VAT. VAT
will be charged at the current rate on all sales.
Payment for Goods We can accept payment by Paypal or Google Checkout.
Alternatively if you wish to pay by credit card you can call us and we will take
details over the phone.
When paying by credit card goods will only be delivered to the card holders
address.
If you have incorrectly placed an order then please contact us immediately on
0113 2047750 and ask for our Customer service department or email us on
sales@pudseycomputers.co.uk
Goods remain the property of Pudsey Computers until payment is received in full.
Supply of Goods Only persons of 18 years or over may order from our site
We can only supply goods to the U.K.
All goods are sold subject to availability. If for any reason we do not supply
the goods ordered by you, then we will not make any charge. However we are not
liable for compensating you for any losses which you may suffer if we do not
supply the goods.
We reserve the right not to supply goods and services.
Any software ordered from us will be supplied with a publishers licence. The
terms of this licence must be complied with in addition to our terms and
conditions.
Orders must be paid for in full before they are despatched to you unless goods
are ordered under a Local Government order.
Delivery of Goods
Goods will be dispatched as soon as possible after your order has been received.
We endeavour to fulfil all orders within 7 days however we will not be held
liable if the order takes longer than this to fulfil. If speed of delivery is an
important issue then you are advised to contact us first before placing the
order. If we anticipate that we are not able to fulfil your order within 7 days
then we will contact you on the telephone number you have given us.
PLEASE NOTE: There is a time limit for notification of claims in respect of you
receiving goods in a damaged condition. Should this situation arise you must
inform us within 7 days. You must retain any damaged packaging as it may need to
be examined. If you do not notify us within this period then we shall not be
liable for goods said to have been damaged on receipt.
Return of Goods
If for any reason it is necessary to return goods to us then you must ensure
that you follow the following procedure.
1) You must contact our customer services department for an RMA (Returns of
Merchandise Authorisation)form. You will need to fax back or email back the
completed RMA form to us with details of the faulty product. On receipt of these
details we will issue an RMA number. PLEASE NOTE: We will not accept returns
without this.
2) We do not accept goods back because of incompatibility. We do not accept any
software back that has been opened, installed or registered on your equipment.
We cannot credit or replace any equipment unless they are returns to us in a
complete state including all disks, manuals, cables, and packaging.
Valid Claim Limitation
Should you have a valid claim by law against Pudsey Computers on no account can
this exceed the value of the goods supplied.
These terms and conditions are subject to change at any time without prior
notice to you
These Terms and conditions do not affect your statutory rights under UK and
European Law. |
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